Policies

Appointments:

We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.If you are running late, please give us a call and we will do everything possible to accommodate you. If you are excessively late, please keep in mind that we may need to reschedule your appointment.

We regret that we cannot be responsible for loss or damage to personal articles.
Please keep all valuable items with you during your service.
Please advise our staff of any allergies or sensitivities you may have.
No pets are allowed in the salon.

83.114. Health and Safety Standards—Establishments.

(I) Only service animals are allowed in establishments

Cancellations/No Shows

We kindly ask for at least 48 hour notice prior to canceling any appointment. We know things in life come up and we understand that the occasional last minute cancellation will happen. We hope this policy will help to reduce the amount of no-shows and last minute cancellations and allow us to accommodate more of our guests and continue to offer you the best experience. You may notify us of cancellation via phone call, voicemail, or email.

Methods Of Payment

We accept Visa, MasterCard, Discover, & AmEx as well as cash or debit cards and personal checks. We do not accept third party checks. There will be a $25.00 returned check fee in addition to the returned amount for any returned checks on our account.

Services Policy

If you are dissatisfied with a service you have received, we are happy to provide you with the opportunity to return to the salon for us to redo the service. Redo services are scheduled exactly like regular appointments and are provided at no charge. The only qualification that we make in providing a redo is that you call to schedule the redo within one week of the original service and that the redo be scheduled with the same stylist who provided the service. We do not offer refunds for any hair services. Creative Designing Team will not be liable nor redo hair color that has been done outside of our salon.